Paradigm Consulting is an HR Consulting firm located in San Diego, California. We are looking for a remote Operations professional to start as an assistant and grow with our company.
Our mission is to create solid company HR and growth strategy so business owners can create fun company cultures where they can be free to build authentic relationships with their teams.
We are passionate about equity, social justice, and activism. We believe Black Lives Matter. We believe in science. We believe in using our privilege to elevate the voices of women and marginalized communities.
Job Summary
You would be a great fit at Paradigm if you love to be a part of a team, value high level performance, and are a finish-what-you-start kind of person. You are looking for a place to grow your skills (and wouldn't mind doing it from home). You are highly motivated, and have a lot of interests. You enjoy providing solutions and creative ways to solve problems. You are looking for a job that you can commit to for at least a year (if a good fit!) You always find yourself saying "I'll figure it out" and Googling and YouTubing everything before asking for help. We'd love for you to be a self starter, and enjoy tackling new challenges and different types of projects.
You think fast, are a great listener, and can never decide if you're more left brained or right brained. Creativity and strategy is important in our small team. You are comfortable with conversations that ping from HR Compliance to the Real Housewives to TikTok Trends to politics and back to whatever happened on this season of Love Is Blind.
We want to get ideas down and out to our audience, and stay ahead of new tech options for entrepreneurs, and are patient and detail oriented… like REALLY detail oriented. We may ask you to come to meetings and take exceptional notes, anticipating the needs of our clients and team.
We believe wholeheartedly that work should be fun, supportive, and mean something to our team. That is what we teach our clients and so that is what we embody as a small team.
We also don't work on Friday afternoons or Monday mornings because… life.
Please check out our website and instagram before you submit your application to be sure you are a good fit.
@theparadigmm https://www.the-paradigm.com
Client Relations
- Field client questions and ask for help when needed
- Facilitates a diverse and inclusive environment for clients and coworkers.
- Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken to resolve issues.
- Develops and implements methods to record, assess, and analyze customer feedback.
- Customer Service For Shopify Products
- Customer Service for Membership students
- Post In Slack Channel
- Coordinate with our students in a friendly and happy way
Content Creation
- Schedule social media posts
- Review HR Newsletters for applicable content
- Engage on LinkedIn and Twitter
- Proofread copy
Assistant Responsibilities
- Manage Calendars
- Manage Inbox
- Handle Tech Issues
- Test Funnels and automations
- Communicate with internal contractors and partners
- Manage ClickUp PMS
- Occasional personal assisting for the CEO
Skills
- Highly detail oriented
- Good writing skills
- Has an eye for graphic design (we provide the templates!)
- High follow through
- Strong email communication skills (customer service)
Consider yourself:
- Friendly
- Reliable - like very reliable
- Tech savvy/can learn new tech
- Problem solving/ tech troubleshooting
- Highly organized
Tech Stack
- Canva
- Social Platforms: Instagram, FB, Twitter, LinkedIn, Facebook Ads Manager, Tailwind
- Google Workspace: (Calendar, Gmail, Drive, Sheets)
- ClickUp
- Slack
- Shopify
- Thinkific
- Dubsado
- ConvertKit
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Parental leave
- Professional development assistance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Vaccination Required
Application Question(s):
- Why would you be a good fit at Paradigm?
- Are you generally available weekdays between 10 and 2 PST?
- What did you like most about the job description?
- On a scale from 1-10 how detail oriented are you?
Work Location: Remote