We are seeking a Customer Service Representative/Receptionist, who has high standards and is effective in building relationships with staff, customers, and clients.
The position requires a variety of routines from assisting prospective & Documentation of data and updating customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
This position requires great organizational and communication skills.
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Proficient with Microsoft Office Suite and other needed software
Strong project management skills with the ability to supervise multiple projects
Excellent communication skills.
Job Types: Full-time, Part-time
Pay: $15.00 - $45.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
- Signing bonus
Ability to commute/relocate:
- New Haven, CT: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location